Privacy policy.

Introduction

Your privacy is important to us, Sunaj, LLC (Sunaj), and in this policy (“Privacy Policy”) we explain what personal data (“Personal Data” means any data that allows someone to identify you) Sunaj, LLC (Sunaj) uses, collects, processes, and shares through the website jackiesol.com (“Site”).

We want you to have complete access to our policies and procedures, so that you may understand the ways you can control how we collect, use, and disclose your Personal Data. We encourage you to read this policy and contact us if you have any questions regarding the data we hold.

Topics:

What data do we collect?

Sunaj, LLC (Sunaj) collects the following data:

Identity Data includes (first name, last name, username or similar identifier, title, date of birth, etc.).

Contact Data includes (billing address, email address, and telephone numbers, etc.).

Financial Data includes (bank account and payment card details).

Transaction Data includes (details about payments to and from you and other details of products and services you have purchased from us).

Technical Data includes (internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website).

Profile Data includes (your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses).

Usage Data includes (information about how you use our website, products and services).

Marketing and Communications Data includes (your preferences in receiving marketing from us and our third parties and your communication preferences).

How do we collect your data?

You directly provide Sunaj, LLC (Sunaj) with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our blog posts or via email.

  • Use or view our website via your browser’s cookies.

  • Voluntarily subscribe to our newsletter or request to receive updates.

Sunaj, LLC (Sunaj) may also receive your data indirectly from the following sources: 

  • Stripe

  • Paypal

  • Venmo

  • Google & Google Analytics

  • Squarespace

  • Calendly

  • Instagram

  • Facebook

How will we use your data?

Under no circumstances is your data ever sold or rented to a third party. Sunaj, LLC (Sunaj) collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Email you our monthly newsletter.

When Sunaj, LLC (Sunaj) processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

This data is collected and stored in Squarespace (website hosting), Google (email communication, analytics), Calendly (scheduling), Stripe (payment processing), Paypal (payment processing), & Venmo (payment processing).

Your information will be kept until you unsubscribe or notify us otherwise subject to a Sunaj, LLC (Sunaj) legitimate legal interest, and according to the data collection terms of the appropriate third party. To better understand how long each piece of specific data is held by these third parties, please read their privacy policies by clicking the links above.

Marketing

Sunaj, LLC (Sunaj) would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Sunaj, LLC (Sunaj) from contacting you for marketing purposes or giving your data to other members of the Sunaj, LLC (Sunaj) team.

If you no longer wish to be contacted for marketing purposes, please email admin@jackiesol.com.

What are your data protection rights?

Sunaj, LLC (Sunaj) would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Sunaj, LLC (Sunaj) for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Sunaj, LLC (Sunaj) correct any information you believe is inaccurate. You also have the right to request Sunaj, LLC (Sunaj) to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Sunaj, LLC (Sunaj) erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Sunaj, LLC (Sunaj) restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Sunaj, LLC (Sunaj)’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Sunaj, LLC (Sunaj) transfer the data that we have collected to another organization, or directly to you, under certain conditions.

You can see more about these rights specific to General Data Protection Regulation by visiting: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of the rights set out above, please unsubscribe from email correspondence and email us to remove the rest of your information at admin@jackiesol.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, Sunaj, LLC (Sunaj) may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

Alternatively, Sunaj, LLC (Sunaj) may refuse to comply with your request in these circumstances.

Sunaj, LLC (Sunaj) will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex, or you have made several requests. In this case, we will notify you and keep you updated.

If you are not satisfied with our response or believe we are processing your Personal Data not in accordance with the law, and you are in the EU, you can reach out to the Information Commissioner’s Office (ICO), who has provided ways to file complaints which are listed at https://ico.org.uk/make-a-complaint/.

California Privacy Act

Under California law, residents of California are permitted to request details on how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make a request, please contact us at admin@jackiesol.com

Children’s Privacy

We do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our Site, but you should not make a purchase, register, or submit personal information to me. If you feel that we have collected data on a child, please reach out to us at admin@jackiesol.com so that we can take appropriate action.

Users Outside the United States

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you understand and agree that the data you provide to us may be processed for the purposes listed in this Privacy Policy. You also understand and agree that the data you provide to us may be processed in the United States. U.S. laws regarding the processing of data may be less stringent than the laws of your country. By providing your data, you consent to this processing.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org.

How do we use cookies?

Sunaj, LLC (Sunaj) uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Utilizing the cart and check out functions on our online store

  • Understanding how you use our website

  • Remembering your preferences for how cookies are collected

  • Utilizing password-protected pages correctly, if you have entered the correct password

  • Preventing announcement bars from reappearing if you dismiss them

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Sunaj, LLC (Sunaj) uses these cookies so that we recognize you on our website and remember your previously selected preferences, and so our website functions efficiently. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. To read more about which cookies are automatically utilized for functionality through Squarespace (our website hosting platform), please visit: https://support.squarespace.com/hc/en-us/articles/360001264507.

Advertising, Analytics, and Performance – Sunaj, LLC (Sunaj) uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Sunaj, LLC (Sunaj) sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. This information is only collected if you opt-in, or consent, to its collection. This consent lasts for 30 days, at which point you have the opportunity to agree again or choose not to have this information collected.

How to manage cookies

You can set your browser not to accept cookies, and the website (www.allaboutcookies.org) tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Sunaj, LLC (Sunaj) website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Sunaj, LLC (Sunaj) keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on July, 10th, 2023.

How to contact us

If you have any questions about Sunaj, LLC (Sunaj)’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: admin@jackiesol.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Sunaj, LLC (Sunaj) has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Please find the appropriate information in how to do so by visiting: https://ico.org.uk/global/contact-us/.

Policy Amendments

We may update this privacy policy from time to time by posting a new version on the website. You should check this page occasionally to ensure the changes still work for your needs.